Where to take a question next

Most of what lands in the inbox is practical: a drawing set that needs a second pair of eyes, a heritage overlay that changes what you can build, or a joinery detail that has to survive a real site. Below is how to reach the studio and when someone is usually at the drafting table.

Studio address

60106 Leon Estate Apt. 173
Daviesland, KZN 9212

Visits by arrangement. Bring drawings, a floor plan or photographs of the existing room.

Phone and email

+27124681994
info@travisronaldson.com

Email works best for drawing reviews. Attach plans as PDF and note the suburb, the brief and the constraint you are working around.

Studio hours

Monday to Thursday, 09:00 to 17:00
Friday, 09:00 to 13:00

Site visits in Observatory, Woodstock, Sea Point and the Southern Suburbs are booked on Tuesdays and Thursdays.

What to send, and what happens after

For a drawing review, send the current plan and section, any survey notes and a short note on what is not working. If the project is a renovation, photographs of the room from each corner save a lot of back and forth.

For a studio visit, say whether you are a homeowner, a trade client or a design studio, and which stage you are at. Replies usually go out within two working days, and a first review is a conversation, not a fixed scope.

Getting help without the runaround

Most questions that land in the studio inbox are about drawings, timelines or how a renovation brief gets started. If you are not sure who to ask, start here. Every message is read by Travis or by the person who drew the set, not by a queue.

Email

Drawing reviews and studio visits

Send existing plans, a site address and a short note on what you want to change. Scans and phone photos are fine. If the set is incomplete, say so and we will tell you what is missing before anything is quoted.

info@travisronaldson.com

Phone

Short questions and site timing

Best for trades booking a site measure or confirming a delivery window. Keep it brief. Anything that needs a drawing or a written answer should go by email so there is a record on both sides.

+27124681994

Studio

By appointment

60106 Leon Estate Apt. 173, Daviesland, KZN 9212. Material boards, timber samples and past drawing sets are kept on site, so a visit is worth it if you are choosing finishes.

First reply

Within 2 working days

Emails sent Friday afternoon usually get answered Monday morning.

Drawing review

3 to 5 working days

Depends on the size of the set. A single-room renovation moves faster than a full house.

Site visits

Booked 1 to 2 weeks out

Observatory, Woodstock, Sea Point and the Southern Suburbs are covered in a normal week.

Not sure which route fits? The support page walks through the same options in more detail, and the resources page collects the drawing and material notes clients ask for most.

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